Privacy Policy

Last updated: July 15, 2025

Goodze ("we," "our," or "us") operates the Goodze mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. Please read this policy carefully. By using Goodze, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you sign in via Google (Gmail), we receive your email address, display name, and profile photo from your Google account.
• Item Photos & Data: Photos you take or upload to catalog items, along with any details you add (descriptions, purchase prices, serial numbers, warranty information, room assignments).
• Receipts & Documents: Photos of receipts or warranty documents you scan for tracking purposes.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and app version.
• Usage Data: Features used, scan frequency, session duration, and general interaction patterns to improve the App experience.
• Crash & Performance Data: Error logs and performance metrics collected via Firebase Crashlytics to diagnose and fix issues.

1.3 Information from Third-Party Services

• Google Sign-In: Basic profile information as authorized by you during the OAuth consent flow.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features.
• Process item scans using AI to identify, categorize, and estimate values.
• Generate insurance inventory reports on your behalf.
• Track warranty expiration dates and send reminders.
• Manage your account and subscription.
• Diagnose technical problems and improve app stability.
• Communicate important updates, security alerts, and support messages.
• Comply with legal obligations.

3. Data Storage & Security

3.1 Where Your Data Is Stored

Your data is stored on Google Cloud Platform infrastructure, including:

• Firebase Authentication: Account credentials and authentication tokens.
• Cloud Firestore: Item metadata, inventory records, and user preferences.
• Cloud Storage for Firebase: Item photos, receipt images, and generated reports.

All data is stored in secure, SOC 2-compliant data centers with encryption at rest and in transit (TLS 1.2+).

3.2 Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the App's services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required by law to retain it.

4. Third-Party Services

We use the following third-party services to operate the App. Each has its own privacy policy governing the use of your information:

• Google Gemini AI: Item photos are sent to Google's Gemini API for AI-powered recognition and value estimation. Photos are processed in accordance with Google's AI Terms of Service. We do not permit Google to use your photos for model training.
• Firebase (Google): Authentication, database, storage, analytics, and crash reporting. See the Firebase Privacy Policy.
• RevenueCat: Subscription management and in-app purchase processing. RevenueCat receives an anonymous user identifier and subscription transaction data. See the RevenueCat Privacy Policy.

5. Data Sharing

We do not sell your personal information. We share data only in the following circumstances:

• Service Providers: With the third-party services listed in Section 4, solely to provide the App's functionality.
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.
• Safety: To protect the rights, property, or safety of Goodze, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 All Users

• Access: Request a copy of the personal data we hold about you.
• Deletion: Request deletion of your account and all associated data. You can initiate this from the App's settings or by emailing privacy@thegoodze.com.
• Export: Download your inventory data in a portable format from within the App.
• Correction: Request correction of inaccurate personal data.

6.2 European Economic Area (GDPR)

If you are located in the EEA, you additionally have the right to:

• Object to or restrict the processing of your personal data.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with your local Data Protection Authority.

Our legal basis for processing is: (a) performance of a contract (providing the App services), (b) legitimate interests (improving the App, ensuring security), and (c) consent (where explicitly obtained).

6.3 California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected and how it is used.
• Request deletion of your personal information.
• Opt out of the sale of personal information. Note: We do not sell personal information.
• Non-discrimination for exercising your privacy rights.

7. Children's Privacy

Goodze is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us at privacy@thegoodze.com and we will take steps to delete such information.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required, to protect your data in compliance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

• Email: privacy@thegoodze.com